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Pro Serv Blogs

Coaching As A Leadership Style

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As we’ve been focused on scaling our company over the last two years, there have been a few moments that have keenly challenged and clarified my approach to leadership. Despite the professional services setting, in these challenging moments, I keep thinking back to my professional roots as a high school basketball and football coach. Market Eminence isn’t about being the loudest in the room; it’s about commanding more respect, earning higher trust, and building a permanent presence in your industry.

Pro Serv Blogs

At the Crossroads: A Founder’s Deep Dive into Transition Options with Collective 54

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In the heart of every entrepreneur lies the dream of freedom—the freedom to create, to lead, and ultimately, to transition on one’s own terms. This is the story of a software development firm’s founder, a visionary who, after years of dedication, found himself at a crossroads. His journey of exploration through Collective 54 unveiled not just options for his transition, but a deeper understanding of what each path entailed. Here, we delve into the eight avenues he considered, illuminating the complexity and potential of each.

Pro Serv Blogs

AI Won’t Save Your Firm, But Your People Will (If You Let Them)

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AI won’t transform your firm. Your people will, but only if you give them the tools and expectation to use it every day. The biggest mistake firms make? Treating AI like another piece of soft-ware and keeping it locked away with a handful of ‘experts’ instead of embedding it into how everyone works. If that’s your strategy, you’re setting yourself up for failure.

Pro Serv Blogs

Scaling a Professional Services Firm is Like Traveling to the Moon — It Isn’t Rocket Science: Part 2 – The Small Team Engine

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Launching a rocket to the Moon and scaling a professional services firm to the top of its industry share similarities – both endeavors require immense effort, strategic planning, and overcoming significant challenges like gravity, drag, and heat generation. Traveling to the Moon parallels the stages of scaling a firm to the top:

Pro Serv Blogs

Market Eminence: A Proven Blueprint for CEOs and Founders

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In today’s noisy, competitive marketplace, building Market Eminence is essential for CEOs, founders, and senior leaders who want to stand out, earn respect, and lead with authority.
Market Eminence isn’t about being the loudest in the room; it’s about commanding more respect, earning higher trust, and building a permanent presence in your industry.

Pro Serv Blogs

It’s Time to Talk About Tracking Time

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Why Tracking Time Matters More Than You Think. I recently spoke with a buyer of professional service firms. I asked him: “What’s one thing you think sellers must have perfected for you to purchase them at a premium price?” He didn’t hesitate.
Ouch.

Frustrated and anxious, she asked me: what does it take?

Only four things, I told her. Do this and I guarantee it won’t happen next time.

Pro Serv Blogs

Designing Retainer Relationships with Clients: A Guide for Small Service Firms

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For small service firms, such as marketing agencies and consulting firms, crafting a retainer relationship with clients is a strategic move that can lead to stable revenue streams and stronger client relationships. But what exactly is a retainer? At its core, a retainer is a contract between a firm and a client that outlines the services the firm will provide, the duration of the service, and the payment terms. Unlike fixed-price projects, which are priced based on the scope of work, retainers are based on time – offering services within a set period for a predefined fee.

Pro Serv Blogs

Letting Go to Grow: The Importance of Handing Off Work as a Consulting Firm Owner

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One of the toughest transitions for consulting firm owners is letting go of client work. It’s easy to worry that stepping back might jeopardize client relationships you’ve spent years cultivating. After all, clients often come to us for our expertise and personal touch. But holding on too tightly to client work can actually hinder growth—for your firm, your team, and even your clients.

Pro Serv Blogs

Outcomes over Process: The Key to Business Success

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Nick Saban, one of the greatest college football coaches of all time, famously preaches that success comes from focusing on the process rather than the outcome. While this philosophy works well on the football field, business operates under a different set of rules. Unlike football, where plays and strategies are highly controlled, the business world is filled with unpredictable variables. That’s why, as leaders, we must prioritize outcomes over processes while still respecting the importance of a strong operational foundation.

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