I’ve spent the last decade building my consulting firm, growing it steadily into a seven-figure operation. We serve a challenging market, partnering with nonprofits, foundations, and governments to eliminate generational poverty and uplift Black, brown, and low-income communities across the United States. While the work has always been meaningful, profitable even, it has also come with its fair share of stress.
Once upon a time, there was a founder named Alex. He had a vision, a dream to build something extraordinary, a next generation marketing agency. With passion, creativity and determination, he launched his own marketing agency, eager to make his mark on the world
When we founded Tenzing, we set out to build a firm grounded in our personal values. This included, among other things, partnering and collaborating with like-minded Experts, Operators, and Practitioners. Reflecting on this journey, one factor that has remained constant over the past twenty-two years is the importance of expanding and nurturing our network. What began as a way to source Experts to staff projects, has evolved into one of the most effective methods for meeting potential clients. In this blog post, we will share some of the personal lessons we’ve learned about how to enhance your network while simultaneously boosting client acquisition.
IAs founders of boutique professional service firms, you understand the delicate balance between providing exceptional service and maintaining profitability. In an industry where client satisfaction is paramount, it’s natural to want to go above and beyond to meet every client’s expectation. However, there comes a time when over-servicing can have detrimental effects on your firm’s bottom line. In this article, we’ll explore when to over-serve a client and when not to, with a focus on profitability and client relationships
Dear Collective 54 Subscribers, In the dynamic world of small service firms, where scaling is the ultimate goal, it’s essential to know what business you’re truly in. Are you the “Sage on the Stage,” orchestrating a multitude of employees to provide assistance, or are you the “Guide on the Side,” offering unique wisdom and advice to your clients? Understanding your place in the wisdom industry can be the key to unlocking your firm’s true potential.
For founders of small service firms, the world of business is filled with opportunities and challenges. As the leader of your firm, you understand the importance of landing new clients and making a lasting impression. However, convincing potential clients to take the leap and choose your services can often be an uphill battle. That’s where Collective 54’s Mastermind Group comes in, offering a solution that can set you apart from the competition: the New Client Orientation Document.
For founders of small service firms that cater to large corporations, navigating the intricate landscape of client relationships can be daunting. Many of us have experienced the frustrations and challenges that come with negotiating contracts, master service agreements, and statements of work. However, there is one game-changing leverage that often goes overlooked but can significantly impact your business – prepayment.
In the world of boutique professional service firms, maintaining a strong client base is not just essential – it’s imperative. But what happens when a key client unexpectedly walks away? The ripple effect can be devastating, affecting not only your revenue but also your team and overall business stability
Our clients aren’t watching every move we make. It’s our job to make sure they’re fully aware of our capabilities.
Understanding why you’re losing deals is extremely important. Here’s a framework to help you solve your clients’ problems.
