When I joined my father’s marketing research company in 1997 as his first employee, I had no idea that letting go of sales would ultimately 10x our revenue. My initial role was building our new research service, while my father handled all sales. Since our new service was an upsell to existing clients, the sales process was relatively straightforward at first.
For those using AI to transform their business, it’s an exciting time. Most companies have already begun implementing AI to make their operations faster and more efficient, freeing up resources to take on more initiatives. It’s clear that those who use it more reliably will see substantial improvements in profitability in the coming months and years.
In the bustling world of boutique professional service firms, where expertise and innovation drive success, there lies an often-overlooked aspect of business that can make or break even the most visionary entrepreneurs: financial management. Today, I want to share a compelling story from within the Collective 54 community—a tale that underscores the critical importance of sophisticated financial practices and how embracing expert advice can lead to transformative outcomes.
In small service firms financial reporting is a crucial aspect that cannot be overlooked. Whether you’re an architect, run an accounting firm, or lead a consulting business, accurate and timely financial reporting is essential for informed decision-making and strategic planning. However, amidst the hustle of everyday operations, it’s easy to fall prey to common financial reporting mistakes that can significantly impact your firm’s financial health. Here are eight common pitfalls to avoid:
I’ve spent the last decade building my consulting firm, growing it steadily into a seven-figure operation. We serve a challenging market, partnering with nonprofits, foundations, and governments to eliminate generational poverty and uplift Black, brown, and low-income communities across the United States. While the work has always been meaningful, profitable even, it has also come with its fair share of stress.
In professional services, founder-led sales have been the lifeblood of growth for years. Many firms have thrived in their early days by relying on personal networks, referrals, and word-of-mouth.
However, as the landscape shifts, so does this model’s effectiveness. The way buyers make purchasing decisions has fundamentally changed, and the founder-driven, network-dependent approach is no longer enough to fuel sustainable growth. If you want to grow, scale, and ultimately exit your firm, the time to rethink your approach is now.
The professional services industry has long faced an inherent challenge: scaling the business without proportionally scaling costs. Historically, every new client, project, or engagement has come with its own set of variable expenses, from employee time to specialized expertise. The arrival of artificial intelligence (AI), however, promises to turn this dynamic on its head by reducing the marginal cost of adding a new client to zero—or close to it. This shift is a game-changer, especially for firms in consulting, law, accounting, and other advisory domains where people have traditionally driven performance.
In the dynamic world of professional services, from marketing agencies and consulting firms to providers of fractional executives, navigating the intricacies of co-founder compensation is a critical aspect of maintaining harmony and fairness within the leadership team. With approximately 80% of professional service firms operating as partnerships, the question of how to adjust partner compensation equitably is a recurring challenge.
Professional services firms face constant pressure to be creative and rise above the clutter. For executives, particularly CEOs and COOs, one of the most effective ways to break through is by leveraging the power of strategic partnerships. By forming alliances with complementary companies and key industry players, professional services leaders can expand service offerings, enter new markets, unlock new revenue streams, and maximize their return on investment (ROI).
When it comes to shaping the future of your business, defining core values is essential. However, many founders delay this step far too long, leaving their culture to chance. In today’s workforce, especially with Gen Z leading the charge, culture reigns supremely. If your organization’s core values are not well-defined, it will not attract or retain top talent.
